Terms & Conditions

1. Acceptance of Terms

These Terms & Conditions govern your access to and use of SynovexBio.com, including its website, content, product listings, services and purchasing functionality.

By accessing the website, creating an account, submitting an order or otherwise using our services, you agree to comply with these Terms & Conditions and all applicable laws and regulations.

If you do not agree with these terms, please do not use this website or place an order.

2. Eligibility

You must have the legal capacity to enter into a binding agreement in your jurisdiction to use this website or purchase products from Synovex Bio.

Certain products may be subject to additional age, professional, institutional or regulatory requirements. Customers are responsible for ensuring that they meet all applicable requirements before purchasing.

3. Website Use

You agree to use SynovexBio.com only for lawful purposes and in accordance with these Terms & Conditions.

You must not:

• Use the website for unlawful or fraudulent activities.
• Attempt to gain unauthorized access to the website or its systems.
• Interfere with the security or operation of the website.
• Copy, reproduce or redistribute website content without permission.
• Use automated systems to interfere with website functionality.
• Submit inaccurate, misleading or fraudulent information.

4. Research Products & Intended Use

Products displayed on SynovexBio.com may be designated for research, analytical, laboratory or other lawful purposes as stated on the applicable product page.

Customers must independently determine whether a product is legal to purchase, possess, import, export, store or use in their jurisdiction.

Synovex Bio does not authorize customers to use research products for human or veterinary diagnosis, treatment, prevention or administration where such use is not lawful or specifically approved by the appropriate regulatory authority.

Product information on this website should not be interpreted as medical advice, treatment advice or a recommendation to use a product for a particular health condition.

5. Prohibited Uses

You may not use products purchased through SynovexBio.com in violation of applicable law or regulatory requirements.

We reserve the right to decline, cancel or restrict an order where we reasonably believe that the proposed transaction may violate applicable law, regulatory requirements, payment rules, shipping restrictions or these Terms & Conditions.

6. Orders & Purchases

Submitting an order constitutes a request to purchase the selected products. An order is not necessarily accepted until Synovex Bio confirms the order.

We reserve the right to refuse or cancel an order for reasons including, but not limited to:

• Product availability.
• Incorrect pricing or product information.
• Payment authorization problems.
• Shipping restrictions.
• Regulatory or legal restrictions.
• Suspected fraudulent activity.
• Violation of these Terms & Conditions.

If an order is cancelled after payment has been received, applicable refunds will be handled according to our refund policy and the circumstances of the cancellation.

7. Pricing & Product Availability

Product prices and availability displayed on SynovexBio.com may change without prior notice.

We make reasonable efforts to ensure that product descriptions, images, pricing and availability are accurate. However, occasional errors may occur.

If an error affects an order, we may contact you to provide available options before completing the transaction.

8. Payment

Payment must be completed using an accepted payment method displayed or communicated through the Synovex Bio checkout process.

Customers agree to provide accurate billing and payment information and confirm that they are authorized to use the payment method submitted.

Orders may be delayed, held or cancelled if payment cannot be verified or authorized.

9. Shipping & Delivery

Shipping options, delivery times and applicable charges may vary depending on the destination, product availability and selected shipping service.

Customers are responsible for providing a complete and accurate delivery address.

Customers are also responsible for determining whether the products they order may legally be imported into their country, state, province or territory.

Synovex Bio is not responsible for delays caused by customs, regulatory authorities, carriers, weather, strikes, incorrect addresses or circumstances outside our reasonable control.

For detailed information, please review our Shipping & Returns information.

10. Returns, Refunds & Cancellations

Returns, refunds and order cancellations are subject to the applicable Synovex Bio refund and returns policy.

Because certain research products may be sensitive to storage, handling and environmental conditions, eligibility for a return may depend on the condition of the product and the circumstances surrounding the request.

Customers should contact Synovex Bio promptly if an order arrives damaged, incorrect or incomplete.

Any refund request may require information such as the order number, product details, photographs or other information needed to investigate the issue.

Nothing in these Terms & Conditions limits any mandatory consumer rights that cannot legally be excluded or restricted.

11. Product Quality & Documentation

Where applicable, product information may include specifications, batch information, certificates of analysis or other technical documentation.

Customers should review the documentation supplied with or associated with a product before using it for research purposes.

Product documentation is provided for informational and research purposes and should not be interpreted as a guarantee of a particular experimental outcome.

12. Intellectual Property

Unless otherwise stated, the website and its contents, including text, graphics, logos, images, product descriptions, page layouts, branding and other materials, are owned by or licensed to Synovex Bio.

You may not reproduce, modify, distribute, publish, sell, repurpose or commercially exploit website content without prior written authorization.

All trademarks, service marks and brand names remain the property of their respective owners.

13. Third-Party Services & Links

SynovexBio.com may contain links to third-party websites, payment providers, shipping providers, analytical services or other external resources.

Third-party services operate according to their own terms, policies and privacy practices. Synovex Bio is not responsible for the content, availability, security or practices of independent third-party websites.

14. Disclaimer

The information provided on SynovexBio.com is provided for general informational purposes and, where specified, legitimate research and laboratory purposes.

We do not represent that every website page, product description or piece of information will always be complete, current, error-free or suitable for every particular research application.

Nothing on this website constitutes medical, legal, regulatory, financial or professional advice.

Users should obtain appropriate professional advice where necessary and conduct their own due diligence before purchasing or using any product.

15. Limitation of Liability

To the maximum extent permitted by applicable law, Synovex Bio will not be responsible for indirect, incidental, consequential, special or punitive damages arising from or relating to the use of the website, inability to access the website, purchase of products or use of information provided through the website.

Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

16. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Synovex Bio, its owners, officers, employees, agents and service providers from claims, losses, liabilities, costs and expenses arising from your unlawful use of the website, violation of these terms or misuse of products.

17. Privacy

Your use of SynovexBio.com may involve the collection and processing of information as described in our Privacy Policy.

Please review our Privacy Policy for information about how personal information may be collected, used, stored and protected.

18. Changes to These Terms

Synovex Bio may update or modify these Terms & Conditions from time to time to reflect changes to our website, products, services, business practices or applicable legal requirements.

Updated terms will be posted on this page with a revised effective or updated date.

Your continued use of SynovexBio.com after changes are posted constitutes acceptance of the updated terms to the extent permitted by applicable law.

19. Severability

If any provision of these Terms & Conditions is determined to be unlawful, invalid or unenforceable, that provision shall be interpreted or limited to the minimum extent necessary, and the remaining provisions will continue in full force and effect to the extent permitted by law.

20. Governing Law & Jurisdiction

These Terms & Conditions shall be interpreted and applied in accordance with the laws applicable to Synovex Bio and the relevant transaction, subject to any mandatory consumer or statutory rights that apply to you.

Where permitted by law, disputes relating to these Terms, the website or an order shall be subject to the jurisdiction of the appropriate courts.

Because applicable laws can differ depending on the customer's location and the nature of a transaction, customers should obtain independent legal advice where necessary.

21. Contact Synovex Bio

If you have questions about these Terms & Conditions, an order, product information or another website matter, please contact Synovex Bio.